What’s critical now is giving your customers confidence to return to the library! Confidence that their families will be safe and secure in your hygiene controls, methods and social distancing. Having closed their doors in March due to the Coronavirus pandemic, many libraries are still closed until further notice. So many questions? How will you reopen safely? How will your library services look when the doors re-open? How do you make staff and customers feel safe and in control? What does your contactless safe new normal look like?
Clearly masks and social distancing are the first essential tools in our armoury and we are all now getting so used to seeing this in everyday life.
The new normal will be anything but!
The SOLUS app means you could start to think about the future of your expensive kiosk hardware and the cleaning it requires because the app does it all!
At SOLUS we know a lot about screens they became interactive and then quickly became very affordable. Combine that with our Library Application development…. and we had a lightbulb moment! What if, we could take the best digital content that libraries have… and you have lots – but make it interactive?
Amazing things happened and customers can now view, interact, discover and learn how to use the best of your digital content in the library, then take it away on The SOLUS Library App and use it at home. This is an exciting new space so contact us to learn how we can bring a whole new dimension to your Interactive Signage.
We thought what if libraries wanted to use the signage at sanitising stations or to inform customers of new measures and information to keep them safe!
Simply, safely and clearly informing mobile users with real-time content updates for COVID impacts, library operations, services, etc. The greatest benefit is to avoid contact and queuing at the kiosks and staff desks e.g. checkouts and returns, paying fines, checking catalogues and accounts.
The SOLUS app frees up staff to let them assist with digital technology, reading choices, information and many other activities offered by a library today. which will continue into library service long after COVID is that the SOLUS self-service contactless app is simple and frees up library staff to engage with customers.
The SOLUS app also allows customers to check in and check out resources on their own devices making every transaction contactless, from checkouts and returns to payments.
SOLUS customers are using and deploying their customised library app to respond to many of today’s challenges. Enabling simple, clean and contactless customers self-service with their own iPhone or Android device supporting barcode and RFID check-out/check-in without any additional hardware
- Uber-efficient curbside pickup/ Click & Collect that maximizes staff time and is not based on appointments
- Communication with customers in 20+ languages
- Support with marketing and deploying the app and consortia features to dozens or hundreds of member libraries
Want to learn more about the latest ground-breaking SOLUS Library app and why it’s the global leader with almost 6,000 library location deployments on 5 continents?